Global Consulting Firm Centralizes IT Across 49 Countries
The Hay Group relies on CenterBeam for its integrated fleet management and service desk initiative, addressing three important areas – endpoint management and security, data protection, and helpdesk for their 3,484 employees and their devices. By leveraging the infrastructure and economics of CenterBeam’s multi-tenant solution, they are able to standardize IT practices worldwide, enhance and ensure security, deliver consistent service levels, gain cost efficiencies and reduce time to market, while using best in breed applications. Read The Hay Group Case Study (pdf)
CenterBeam Wins 2013 Confirmit ACE Award
CenterBeam earned the Confirmit ACE (Achievement in Customer Excellence) Award based on its helpdesk service, which has integrated Enterprise Feedback Management throughout its value chain. CenterBeam has implemented systemic and comprehensive analysis of its user feedback to ensure the best service delivery standards and transparency for its customers. Read the Press Release
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